Shop Information
Learn about our shop details and policies.
Address
office@graffzen.com
Store Hours
Mon-Fri: 10am – 5pm
Email
office@graffzen.com
Telephone
Tel: 0722. 766. 735
Frequently Asked Questions
1. Are you currently hiring?
We are currently hiring for design and development roles. Please reach out to us at office@graffzen.com for info!
2. What are your working hours?
We work 10am-5pm, Monday through Friday. Our support reps are available throughout the whole weekend.
3. Are you accepting new clients?
We’re always looking for the opportunity to work on new and exciting products. Send us your project today!
4. Do you provide discounts?
Our work is priced according to the amount of work and value we provide on delivery. Yes we provide discounts.
Returning Your Product
Returning your product is really easy to do. We accept returns up to 30 days after your original purchase. Simply visit the contact page and fill out a return request and we’ll process your return as soon as we receive the product.
- Visit the Contact page and fill out the Return Request Form.
- Send your product back to us.
- We’ll process the return asap!
Exchanging Your Product
Alternatively, you can exchange your product for a different product or for store credit. The process is simple. Simply visit the contact page and fill out an exchange request and we’ll process your exchange as soon as we receive the product.
- Visit the Contact page and fill out the Exchange Request Form.
- Send your product back to us.
- We’ll process the return asap!
Free Shipping
We offer free domestic shipping with orders over $99. Just select the Standard Shipping option at checkout to redeem the free shipping.
Secure Checkout
Our checkout process is one of the most secure in the business. We offer secure checkout via Stripe and PayPal for your shopping convenience.
Product Warranty
We stand behind everything we do! If you’re not satisfied with our products, visit the Contact page and let us know what we can do for you.